Writing
Notes from the work.
Short, opinionated pieces on applied AI, prompt systems, and the things that actually make internal tools stick.
-
Apr 18, 2026
6 min read
Prompt libraries that actually get used (and the ones that rot in a Notion doc)
A pattern I've watched work across four sales teams. It has less to do with the prompts and more to do with who owns them.
-
Apr 04, 2026
8 min read
Why most internal AI tools fail in the second month
Not the demo. The demo is always great. The failure is downstream, and it's usually the same three things.
-
Mar 22, 2026
5 min read
The real skill is judgment, not prompt engineering
Prompting is trainable in a week. Knowing when to trust the output is the part nobody's teaching.
-
Mar 10, 2026
4 min read
From Eleven Madison Park to applied AI
Service is a system, not a personality trait. Turns out AI workflows work the same way.
For teams
Got a workflow worth writing about?
If you're stuck on an AI rollout that's going sideways, I'd rather hear about it than write around it. Reach out if you want help.